Rats and mice leave similar first impressions – droppings, noises, gnawed packaging – but they need different treatment plans and different structural fixes.
A few minutes of careful observation usually settles the question before anyone visits.
Is this urgent?
Nests at entrances, rodents in food areas or a sting risk for allergy sufferers are treated as urgent.
Rats: up to 2 cm long, spindle-shaped, in defined places along walls
Mice: 3–6 mm, rice-grain shaped, scattered widely including inside cupboards
Traces on the building
Rats: dark greasy smear marks on repeated routes, burrow holes outside, larger gnaw damage
Mice: fine gnaw marks on packaging, shredded paper or textile nests, small entry gaps from about 6 mm
Sounds and behaviour
Mice are typically heard as light scurrying and scratching in walls and ceilings at night. Rats produce heavier, slower sounds and are more often noticed in basements, courtyards and around drains.
Why the difference matters
Rat problems usually involve an external cause: a drain defect, an open bin store, a gap in a foundation. Control needs to address that route, not only the animals present.
Mouse problems are more often about many small entry gaps and indoor food sources, which changes both the placement of traps and the sealing work afterwards.